We require 48 hours notice from the scheduled departure time for a 90% refund, and 24 hours notice from the scheduled departure time-50% refund.
Any cancellation made less than 24 hours from the scheduled departure time will NOT receive any type of refund. Any no-shows will be subject to full reservation cost.
A 7-day notice is required in order to receive a 90% refund of the deposit charged. Any cancellations made after, will not receive any type of refund.
The safety of our guests is our top priority. If we cancel a scheduled excursion due to inclement weather, we will try and reschedule your reservation. If we are unable to do so, we will issue a full refund.